MOBILITY & LOGISTICS
SOLUTIONS SUITE
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Mobility & Logistics offers seamless shuttle services to and from the dealership, whether the customer requires immediate roadside assistance, parts on demand, a new vehicle to test drive, or just a simple ride home.
It is no secret today’s customer doesn’t have the time to spend servicing their vehicle. “Bring it to me” is the new consumer expectation and a consumer’s time is the new currency. Offering modern service solutions is proven to retain and win back customers, increase service drive and loaner efficiency while increasing profitablity.
Engagement Increase
Retention Increase
Customer Satisfaction
Pickup & Delivery
Pick Up Your Customer’s Car While Picking Up CSI Points
Pickup & Delivery offers customers a convenient out-of-store experience that doesn’t interrupt their daily routine. Simply schedule a pickup when their vehicle needs service and deliver a loaner for their use while it’s in the shop.
Shuttle OnDemand
The Industry’s First Unlimited Capacity Shuttle Service
Shuttle OnDemand replaces your dealership’s courtesy shuttle and the hassles that come with it. With Shuttle OnDemand, you’ll never worry about driver availability or customer wait-times, thanks to the Lyft integration. Say goodbye to stressing over the expense of the vehicle, management of the driver, liabilities and capacity constraints.
Roadside OnDemand
Saving the Customer’s Day
Roadside OnDemand is a real-time, immediate transportation solution for your customers to avoid the stress of roadside breakdowns. Send custom messages to your customers at notice of their incident and track their entire journey through the Roadside dashboard.
Parts OnDemand
What You Need, When You Need It
Parts OnDemand is a reliable and transparent solution for quick parts pickup and delivery to and from your dealership. And you’ll never have to worry about the driver’s activity or whereabouts with the Lyft integration. Our Shuttle OnDemand solution allows you to effectively compete with independent outfits with all parts deliveries completed in 30 minutes or less.
SHUTTLE ONDEMAND
Modernize your customer experience and easily coordinate pick-ups and drop offs for any service customer, whether leaving the store or coming back. No assets, insurance or personnel expenses – pay only for the rides you book. You’ll never worry where your shuttle driver is.
ROADSIDE ONDEMAND
Modernize your customer experience and easily coordinate pick-ups and drop offs for any service customer, whether leaving the store or coming back. No assets, insurance or personnel expenses – pay only for the rides you book. You’ll never worry where your shuttle driver is.
PARTS ONDEMAND
Be the first to enable Hot Shot Parts Delivery without the expense or hassle of managing a fleet of trucks and drivers. Compete with the Independents more effectively with all parts deliveries taking place within 30 minutes or less.
AutoPoint dealership and service center software transforms the vehicle ownership experience, bringing together every service necessary for providing unmatched automotive customer service. Our industry-leading tools empower dealerships and OEMs with a robust technology platform that demystifies sales and customer retention.
Our powerful software suite contains every tool dealerships and OEMs need to promote sales, launch effective digital and email marketing campaigns, provide maintenance support, supply proper documentation, and increase customer retention. Our comprehensive software solution supports you every step of the way so that you can ensure top-notch customer satisfaction.