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We Want To Hear From You
Request a demo and see how we can improve your business.

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MOBILITY & LOGISTICS
SOLUTION SUITE

Schedule a Demo

Mobility & Logistics offers seamless shuttle services to and from the dealership, whether the customer requires immediate roadside assistance, parts on demand, a new vehicle to test drive or just a simple ride home.

It’s no secret today’s customer doesn’t have the time to spend servicing their vehicle. “Bring it to me” is the new consumer expectation and a consumer’s time is the new currency. Offering modern service solutions is proven to retain and win back customers, increase service drive and loaner efficiency while increasing profitablity.

70%

Engagement Increase

33%

Retention Increase

94%

Customer Satisfaction

Mobility & Logistics Wheel

Pickup & Delivery
Pick Up Your Customer’s Car While Picking Up CSI Points

Pick-Up & Delivery offers customers a convenient out-of-store experience that doesn’t interrupt their daily routine. Simply schedule a pick-up when their vehicle needs service and deliver a loaner for their use while it’s in the shop.

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DMS integration

RO linking and easy reconciliation

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Dealer-branded

communications and surveys

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Mobile web

consumer booking

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Credits

for extended use

Shuttle OnDemand
The Industry’s First Unlimited Capacity Shuttle Service

Shuttle OnDemand replaces your dealership’s courtesy shuttle and the hassles that come with it. With Shuttle OnDemand, you’ll never worry about driver availability or customer wait-times, thanks to the Lyft integration. And say goodbye to stressing over the expense of the vehicle, management of the driver, liabilities and capacity constraints.

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White labeled

for your dealership

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Average wait time

of 5 minutes or less

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Custom surveys

to capture immediate feedback

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Reduces operating costs

by 38%

Roadside OnDemand
Saving the Customer’s Day

Roadside OnDemand is a real-time, immediate transportation solution for your customers to avoid the stress of roadside breakdowns. Send custom messages to your customers at notice of their incident and track their entire journey through the Roadside dashboard.

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Dealer-branded

communications and surveys

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Eliminates difficult

transportation sourcing

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Eliminates consumer

tow truck rides

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Dashboard for call center

management and RO tracking

Parts OnDemand
What You Need, When You Need It

Parts OnDemand is a reliable and transparent solution for quick parts pick-up and delivery to and from your dealership. And you’ll never have to worry about the driver’s activity or whereabouts with the Lyft integration. Our Shuttle OnDemand solution allows you to effectively compete with independent outfits with all parts deliveries completed in 30 minutes or less.

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Any part under 50 lbs

delivered in under 30 minutes

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Dealer-branded

communications and surveys

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Unlimited capacity

available 24/7

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Driver tracking

and notifications

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SHUTTLE ONDEMAND

Modernize your customer experience and easily coordinate pick-ups and drop offs for any service customer, whether leaving the store or coming back. No assets, insurance or personnel expenses – pay only for the rides you book. You’ll never worry where your shuttle driver is.

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ROADSIDE ONDEMAND

Modernize your customer experience and easily coordinate pick-ups and drop offs for any service customer, whether leaving the store or coming back. No assets, insurance or personnel expenses – pay only for the rides you book. You’ll never worry where your shuttle driver is.

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PARTS ONDEMAND

Be the first to enable Hot Shot Parts Delivery without the expense or hassle of managing a fleet of trucks and drivers. More effectively compete with the Independents with all parts deliveries taking place within 30 minutes or less.

Lyft

What The Experts Are Saying...

AutoPoint was founded in 2003 with the intent to create better tools for dealership service departments. We were a small company, hungry to innovate and provide our customers with the latest digital solutions to increase productivity and customer retention.

In 2014 our business was transformed—AutoPoint was acquired by Solera Holdings, Inc. With Solera’s resources and leadership principles, our once small company now dominates the fixed operations space and supports critical transactions across the vehicle lifecycle. We were hungry to be the best, and with Solera, now we are.

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